Google purchased GrandCentral more than two years ago, since then it has been pretty dormant and available only for a selected number of users.
It
works as follows:
GrandCentral is a unique service that is available online to manage all your telephone numbers in one place. Once you become a member of GrandCentral, Google assigns you a personal phone number, which you can use it for life. You can connect several phone numbers to this personal number. Instead of handing out several phone numbers (home, work, mobile etc.), you can just hand out one number and forward your calls to wherever you want.
Now Google has changed the “GrandCentral” to “
Google Voice” and integrates it with your main Google account.
I have a GrandCentral account, so I was able to play with “Google Voice”, it does a good job.
Mashable.com calls “Google Voice” is the “Gmail for Voicemail”.
If you are using GrandCentral, you have to login to migrate to the new “Google Voice” account.
The new “Google Voice” is available only for current GrandCentral users, but Google plans to make it available for everyone soon.
With Google Voice, you will get a personal number, where your friends, family, contacts can call you and leave messages. Google Voice transcribes the call message and sends you a short message. The transcriptions may not be perfect at first but it will give a good summary of the call received.
When you receive the message, you have a variety of options to respond, you can either call back or send a SMS message or email them. Sending SMS messages within the country is free.
We also have the ability to place long distance calls via Google Voice, just dial the number and Google Voice will connect the number to your main phone for free, we only pay for the long distance rates. The
rates are very competitive to services like Skype.
Google Voice has a slew of features as shown below:
* Call screening - Announce and screen callers
* Listen in - Listen before taking a call
* Block calls - Keep unwanted callers at bay
* SMS - Send, receive, and store SMS
* Place calls - Call US numbers for free
* Taking calls - Answer on any of your phones
* Phone routing - Phones ring based on who calls
* Forwarding phones - Add phones and decide which ring
* Voicemail transcripts - Read what your voicemail says
* Listen to voicemail - Check online or from your phone
* Notifications - Receive voicemails via email or SMS
* Personalize greeting - Vary greetings by caller
* Share voicemail - Forward or download voicemails
* Conference calling - Join people into a single call
* Call record - Record calls and store them online
* Call switch - Switch phones during a call
* Mobile site - View your inbox from your mobile
* GOOG-411 - Check directory assistance
* Manage groups - Set preferences by group
All the above services are free except for the international calls.
If you don’t have this service, you will wish your local phone carrier offers such services even for a small fee. These are worthy additions to have in a phone.
If you want to apply for this new "Google Voice" service, click
here to get an invitation from Google.